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Survey Tools

To provide UWA staff and research students guidance on which survey tools they can use, and how to access and use them.

You can collaborate or share your surveys with anyone who has a Qualtrics account. UWA staff can collaborate with colleagues outside of UWA as long as they have a Qualtrics license (and account) at their institution.

Instructions are available on the Qualtrics Support site:

If you cannot find a UWA user in the system, it may be that they have not yet logged into their UWA Qualtrics account before. Ask them to login, and then try again to share your project with them.

UWA staff and students can create 50 surveys, and can have up to 400 items per survey.

Requests to increase user survey permissions can be made to the UWA Qualtrics Brand Administrators. Before requesting access to more survey shells, please check that you don't have any old inactive surveys that you no longer require.

There are a variety of ways to distribute your survey, including email,web and social media distrrubtion.

*For security purposes, Qualtrics Inc. has applied a weekly mailing limit of 10,000 survey invites when using the Qualtrics mailer. UWA has no control over this restriction. However, Qualtrics do allow individual exceptions for critical projects. Contact the Qualtrics support team directly with your request. 

All students should seek feedback and approval from their supervisor prior to distributing a Qualtrics survey.

 

Qualtrics survey ownership can be transferred by contacting the UWA Qualtrics Brand Administrators.

If you wish to have ownership of a survey transferred to your account please provide clear proof of your attachment to the project and (if the owner is still currently affiliated with UWA) proof of the current owner's permission for the transfer of ownership. 

When submitting a request for survey ownership transfer please include your reason for the request, the full name of the survey owner and the survey title.

 

If a user has never logged into their UWA Qualtrics account they may not appear in the Qualtrics address book. Ask the user to access the UWA Qualtrics account and then try again to locate them in the address book. 

When entering their name into the search bar a user's account may not appear immediately - give the system 5-10 seconds to find the user.

 

You can use the Import Data option in the Data & Analysis module to combine responses from two identical surveys, re-upload edited data, or bring in  your own data. 

Fore more information see the Qualtrics Import Responses help page. If you encounter any issues with permissions contact the UWA Qualtrics Brand Administrators.

Qualtrics Inc. provides general citation guidelines in APA format on their Blog. See Citing Qualtrics in Academic Research.

The provided General Citation Guidelines follow this format:

  • Company Name: Qualtrics
  • Development Company: Qualtrics
  • First Release: 2005
  • Copyright year: Current year
  • Location: Provo, Utah, USA
  • Version: Current month(s) and year(s) of use
  • Available at: https://www.qualtrics.com

Note: Qualtrics is a rolling release, cloud-based software solution, which means there are frequent updates to applications in software development. If you want the current Qualtrics version, choose the current month and year you are using. For example, "January 2023."

The Qualtrics API can be used to automate repetitive processes inside of Qualtrics or to pass information in and out of Qualtrics. See the Qualtrics Support page on API Integration for more information.

All UWA staff have access to Qualtrics' Application Program Interface (API) functionality. If you are a staff member and cannot access the feature or you are a student please contact the UWA Qualtrics Brand Administrators.

Qualtrics Offline Surveys is a downloadable application available for iOS and Android that allows you to administer surveys on your mobile device without an internet connection. Responses can be collected in the field on your mobile device and then uploaded back into Qualtrics as soon as you have an internet connection.

The app is available for iPad, iPhone and Android tablets and smartphones.

Visit Setting up the Offline App for further information.

While Qualtrics data is backed up on their server, it is highly recommended that research teams conduct their own backups of projects and response data at certain points throughout the project.

All backups should be stored in secure storage supported and recommended by UWA. Please see the Storage and Retention page of the UWA Research Data Management Toolkit for more information. 

If any UWA colleagues require access to a project after you have left you can either add them as a collaborator or you can request ownership of the project be transferred to them. Owners have greater control over projects and have the capacity to do such things as add other collaborators and is a more suitable option if the project is ongoing.

Please see the Collaborating on Projects Qualtrics support page for more information on how add collaborators to a project or request transfer of ownership.

If no further access is required you do not need to do anything. 
 

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